No refunds or exchanges. All sales final.
Items shipped within 1-3 weeks to USA shipping addresses, 2-4 weeks outside the United States.
Items purchased while on back order require additional 10 business days added to normal shipping expectancy.
The risk of loss and title for such items pass to the customer upon our delivery to the carrier. It is the customer’s responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the product was delivered. In such case we will not make any refunds and will not resend the product.
When you purchase Name Your Price items, your email will be added to Zara’s email list.